When Dynamics 365 gets reviewed with IQBYT

Dynamics 365 implementations are notorious for scope creep and undocumented customisations. Plugins are written by contractors who left 6 months ago. Business rules are buried in forms that nobody remembers configuring. Workflows trigger other workflows in chains that no one can fully trace. When something breaks, the team spends days just understanding what the system is supposed to do — let alone fixing it.