IQBYT does the Sprint Retro as well

Retrospective time. Someone opens a Miro board — or worse, grabs a pack of sticky notes and a whiteboard. The team writes down what went well, what didn't, and what to improve. A few patterns emerge. Someone volunteers for an action item. Then the meeting ends, the sticky notes go in the bin, and the Miro board is never opened again. Next sprint, the same problems reappear. When an auditor asks "What process improvements have you made?" the answer is an awkward silence — because there's no record.